Clampers go back to the classroom
An exam board has launched a course to help wheel clampers do a better job.
11:13 13 August 2004
Wheel clampers could soon be practicing modern conflict management techniques to calm angry motorists.
Edexel, the exam board, has launched a new qualification to help clampers provide a better service to members of the public.
The move comes as the government looks to 'clampdown' on the rogue elements of the private security industry.
Clampers and nightclub bouncers will soon need licenses to practice their trade.
"The availability of these new qualifications not only helps employees to gain their licence but also to improve their skills and professionalism," security industry expert, Karen Wilkinson, told Sky News.
A polite clamper may do little to make a motorist feel better about being clamped, but a more considerate approach can't do any harm.
It could also help make the job a little safer. Just last week two clampers in Scotland needed hospital treatment after one of their 'customers' attacked them with a knife.