Email basics
Supanet webmail is simple and easy to use.
If you are new to email, this section outlines the basics of sending and receiving an email.
Reading email
When you log on to webmail, you will be informed if you currently have any unread messages. Click on this link or the link to 'Inbox' to view your messages.
Unless you have set up any email filters, this is where you will find your list of newly delivered email.
For more on email filtering click here (link to filtering page).
If you are having difficulty reading the text in webmail messages, you can increase the text size by changing an option in Internet Explorer.
Select 'View' from the top menu of Internet Explorer, then highlight 'Text Size'. You will now see different size options for your text.
The default setting is 'Medium', but you can select 'Larger' or 'Largest' instead. You can always change this setting back at any point if necessary.
When viewing your list of email, you will notice the following:
- The name of the message sender appears on the left
- The subject of the message appears in the middle
- The date and time the message was sent appears on the right, followed by the size of the email.
To read your mail, simply click on the title of the message.
Sending email
To send an email, click on 'Write email' in the top navigation area.
You can now write and send your email. Sending an email is quick and easy to do.
You will be presented with the following fields:
'From': This will display your email address. Select from the drop-down box the email address you wish to send this message from if you have more than one in use.
'To': This is where you fill in the address of the person to whom you are sending the email. For example yourfriendsname@supanet.com.
Alternatively, if you have already set up your list of contacts, click on 'My Addresses' to bring up your address list.
Tick the box next to the name of the person you want the email to go. If you want the email to go to more than one person, tick the box next to each person who you would like to receive the email.
'Cc': You can send a carbon copy of your email message to one or more people .The same process applies as above. Simply type in the email address of the person you would like copies in, or select that person from your addresses.
'Subject': This is where you enter a title for the email. You can still send an email with out a subject, but it is easier for the email recipient to know what the email is about at a glance.
Now you're ready to write the substance of your message in the main box below the Subject field.
If you've already set up your signature, it will automatically appear in the main box at the bottom of the email.
For more information on signatures click here (link to signatures).
Attachments:
You may want to send an additional file with your email. For example, you may wish to attach a Word document, a spreadsheet or an image file.
To send an attachment with your message, click on the 'Browse' button to the right of the 'Attachments' box.
Clicking this will bring up a small box. Highlight the file you want to attach from your PC then click 'Open'.
You will now see the filename listed and ready to send. Repeat if you wish to add more than one attachment.
If you decide you do not want to attach your chosen file, you will see a 'Delete' button next to each attachment. Simply click this and the attachment will be removed.
When you're done, click 'Send'. Your email will be sent to the people you selected and you will be returned to your inbox.
Please note that the maximum size of attachment you can send with webmail is 2MB.
Save a sent receipt:
If you tick the box to the left of the 'Send' button, a copy of your email will be saved in your sent box. This may be useful if you need to refer back to your email at any point. If you do not need a copy of the email, leave the box unchecked, as each email saved will take up part of your storage allocation.
Advanced Options:
Clicking the 'Advanced Options' button brings up two extra email options.
'Bcc': You can send a blind copy of your email message to another person, but the main recipient of the message will not know they are receiving it.
'Reply-To': If you do not want the person you are emailing to reply to the address you are sending from, you can select another email address. For example, you may want the person to reply to your work email address instead of your webmail address.