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Folders

Folders are a simple way of organising your email. You can create separate folders for your email according to whatever categories you wish.

This way, instead of having to search through all the messages in your inbox or sent items for email about a certain subject or from a certain person, you can move mail to the folder you have set up for that subject so it's always in the same place and is easy to find.

For instance, if you regularly get emails from a friend called John, you can set up a folder called 'John' in which to file all his correspondence. Or if you regularly send or receive emails to do with your finances, you could set up a folder called 'Money'.

Creating a folder is simple.

Click on the 'Options' button at the top of the screen. Then click on 'Manage mail folders'. You will be directed to a new page headed 'Other Folders'.

In the top area, enter a name for the folder you wish to create.

Your existing folders will already be listed underneath for reference. Once you have entered a name, click 'Create'. The new folder is now set up and will appear in the list.

To move mail into existing folders, simply select the email you wish to organise from your inbox or sent mail by ticking the box next to it, then select the destination folder from the dropdown box marked 'Put in folder'.

To get mail into folders you've already created, you simply select the email you wish to organise from your inbox or sent mail, then select the destination folder from the drop-down box at the top of the email.

In addition, you can set up filters to direct emails into specified folders using a pre-specified criteria.

For more details about email filters click here (link to filter page).

Sent Items folder:

Please note that your Sent Items folder is only visible if it contains any sent items of email. By default, no emails are saved in this folder unless you tick the Copy to sent items box when writing your email.

Deleted Items folder:

All emails deleted by you during your session will appear in your Deleted Items folder. At the end of each email session all emails in this folder will automatically be removed from the server.

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