"I became CEO at the beginning of the hit on old economy stocks. When something like that occurs in your first six months as a CEO of a more traditional branded firm, it makes for a fast learning curve."
"I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel."Andrea Jung on Maya Angelou
"Education is what remains after one has forgotten what one has learned in school."Andrea Jung on Albert Einstein
"We must learn to live together as brothers or perish together as fools."Andrea Jung on Martin Luther King, Jr.
"Live as if you were to die tomorrow. Learn as if you were to live forever."Andrea Jung on Mahatma Gandhi
"Learn to enjoy every minute of your life. Be happy now. Don't wait for something outside of yourself to make you happy in the future. Think how really precious is the time you have to spend, whether it's at work or with your family. Every minute should be enjoyed and savored."Andrea Jung on Earl Nightingale
"Avon invented the concept of direct marketing and direct selling beauty. And that's still very valid to us. We'll have a firm that will be around for another 114 years as strongly as it was the first 114."
"A representative is free delivery she's a personal beauty consultant. Some people want that high touch."
"The game in beauty is changing so much, if your product isn't high tech or can't make a unique performance claim - plump your lips, reduce your lines, look glossy, and stay on for 24 hours - you can't go to market today. I'm not just talking about a $20 lipstick, but a $5 lipstick!"
"There are pros and cons of experience. A con is that you can't look at the business with a fresh pair of eyes and as objectively as if you were a new CEO. Fire yourself on a Friday night and come in on Monday morning as if a search firm put you there as a turn-around leader. Can you be objective and make the bold change?"
"If you feel like it's difficult to change, you will probably have a harder time succeeding."