"Beauty and brains, pleasure and usability - they should go hand in hand."
"Everything has beauty, but not everyone sees it."Donald Norman on Confucius
"To love beauty is to see light."Donald Norman on Victor Hugo
"Beauty is only skin deep. If you go after someone just because she's beautiful but don't have anything to talk about, it's going to get boring fast. You want to look beyond the surface and see if you can have fun or if you have anything in common with this person."Donald Norman on Amanda Peet
"A woman whose smile is open and whose expression is glad has a kind of beauty no matter what she wears."Donald Norman on Anne Roiphe
"People are like stained - glass windows. They sparkle and shine when the sun is out, but when the darkness sets in, their true beauty is revealed only if there is a light from within."Donald Norman on Elisabeth Kubler-Ross
"In my opinion, no single design is apt to be optimal for everyone."
"Readers always seem to think that the author has some control over the design of their books."
"It is relatively easy to design for the perfect cases, when everything goes right, or when all the information required is available in proper format."
"User-centered design means working with your users all throughout the project."
"Also note that invariably when we design something that can be used by those with disabilities, we often make it better for everyone."