"People aren't going to talk about it except me and that is communication and the visits I have personally had in our meetings with our store managers saying if you do these things you will be terminated, period."
"A man's character may be learned from the adjectives which he habitually uses in conversation."Lee Scott on Mark Twain
"Truthful words are not beautiful beautiful words are not truthful. Good words are not persuasive persuasive words are not good."Lee Scott on Lao Tzu
"The single biggest problem in communication is the illusion that it has taken place."Lee Scott on George Bernard Shaw
"Electric communication will never be a substitute for the face of someone who with their soul encourages another person to be brave and true."Lee Scott on Charles Dickens
"I'm a great believer that any tool that enhances communication has profound effects in terms of how people can learn from each other, and how they can achieve the kind of freedoms that they're interested in."Lee Scott on Bill Gates
"The beauty of this country and what people participate in is the competitive nature that we allow to exist and the fact is that we are better because we have great competitors."
"And the greeter is what sets the tone for this company and I've been on TV a little bit this morning."
"I expect that our associates will walk with a little more bounce in their step and understand that this company is behind them and has respect for them."
"It's hard for us in our stores to be a leader in technology."