"It's about communication. It's about honesty. It's about treating people in the organization as deserving to know the facts. You don't try to give them half the story. You don't try to hide the story. You treat them as - as true equals, and you communicate and you communicate and communicate."
"A man's character may be learned from the adjectives which he habitually uses in conversation."Lou Gerstner on Mark Twain
"Truthful words are not beautiful beautiful words are not truthful. Good words are not persuasive persuasive words are not good."Lou Gerstner on Lao Tzu
"The single biggest problem in communication is the illusion that it has taken place."Lou Gerstner on George Bernard Shaw
"Electric communication will never be a substitute for the face of someone who with their soul encourages another person to be brave and true."Lou Gerstner on Charles Dickens
"I'm a great believer that any tool that enhances communication has profound effects in terms of how people can learn from each other, and how they can achieve the kind of freedoms that they're interested in."Lou Gerstner on Bill Gates
"I think that my leadership style is to get people to fear staying in place, to fear not changing."
"You can never be comfortable with your success, you've got to be paranoid you're going to lose it."
"This really is a merger of equals. I wouldn't have come back to work for anything less than this fantastic opportunity. This lets me combine my two great loves - technology and biscuits."