"Well, I think first of all there was a failure to have real, clear information at our disposal. There was a real lack of situational awareness. We didn't have the capabilities on the ground to give us real-time, accurate assessments of the physical condition of the city."
"Far better is it to dare mighty things, to win glorious triumphs, even though checkered by failure... than to rank with those poor spirits who neither enjoy nor suffer much, because they live in a gray twilight that knows not victory nor defeat."Michael Chertoff on Theodore Roosevelt
"I can accept failure, everyone fails at something. But I can't accept not trying."Michael Chertoff on Michael Jordan
"Nothing in this world can take the place of persistence. Talent will not nothing is more common than unsuccessful people with talent. Genius will not unrewarded genius is almost a proverb. Education will not the world is full of educated failures. Persistence and determination alone are omnipotent."Michael Chertoff on Calvin Coolidge
"My great concern is not whether you have failed, but whether you are content with your failure."Michael Chertoff on Abraham Lincoln
"Remembering that I'll be dead soon is the most important tool I've ever encountered to help me make the big choices in life. Because almost everything - all external expectations, all pride, all fear of embarrassment or failure - these things just fall away in the face of death, leaving only what is truly important."Michael Chertoff on Steve Jobs
"I think the idea that you can go this alone is - was a huge mistake. And unfortunately, there was a price paid in terms of suffering and pain for people in New Orleans."
"We've done it in intelligence sharing and certain elements of security. There were parts of the department, in fact, that worked very well in Katrina, like the Coast Guard and TSA."
"We've certainly learned a lot of lessons from Katrina, from Rita. Rita was better than Katrina. We're doing a better job planning. We're closer - more closely aligned with the Department of Defense. These things would be positive things if we were to have another attack."
"Second, there are two problems with respect to mobile homes in particular. One is we obviously don't want to put them in a flood plain, because if there's another flood, you're going to lose the mobile home."
"We may have to force people to get together in terms of picking a particular type of technology and starting to build to that technology, as opposed to everybody exercising their right to buy their own system, you know, at will."