"Just as predatory animals follow a similar general design and behave in similar ways, so organizations, especially those in competition with one another, must follow certain design principles if they are to succeed and prevail."
"Design is not just what it looks like and feels like. Design is how it works."Robert Shea on Steve Jobs
"You can design and create, and build the most wonderful place in the world. But it takes people to make the dream a reality."Robert Shea on Walt Disney
"The artist in me cries out for design."Robert Shea on Robert Frost
"A designer knows he has achieved perfection not when there is nothing left to add, but when there is nothing left to take away."Robert Shea on Antoine de Saint-Exupery
"Sometimes I can't figure designers out. It's as if they flunked human anatomy."Robert Shea on Erma Bombeck
"Ultimately we may still ask, why can't humans design a perfect society?"
"One simple way to keep organizations from becoming cancerous might be to rotate all jobs on a regular, frequent and mandatory basis, including the leadership positions."
"It often happens that when a person possesses a particular ability to an extraordinary degree, nature makes up for it by leaving him or her incompetent in every other department."
"To reject even one major tenet of the religion or to violate one major rule of behavior is enough to get one kicked out - or worse."
"Organized religion provides a model of the way all organizations, from the state down to the village garden club, end a price in terms of a member's freedom of thought and action."