4 Lifehacks of Ecommerce Fulfillment
Check out our 4 lifehacks of eCommerce fulfillment to get the most out of this 2022. Here’s how you can boost your odds of eCommerce success.
15:17 10 August 2022
eCommerce is here to stay. Businesses must prepare to boost their sales in a world that will now be hybrid – meaning, a blend between what’s real and online.
Summer is the opportunity to adjust sales strategies and make sure to convert prospects and new buyers into customers who come back for more. Therefore, you should pay attention to some smart lifehacks to enter the last stretch of 2022.
4 Lifehacks of eCommerce Fulfillment
Realistically Report Dispatch and Delivery Times
Undoubtedly, offering same-day delivery, delivery in less than 24 hours, and similar services are incredible hooks for any buyer. However, you must be cautious with promising to deliver better than everyone else.
It’s essential to know our capabilities and adapt them to expectations. One way of improving your delivery times and getting more effective at sending out the goods is using suitable shipping label printers, for example.
If the logistics are appropriate, it will most likely be possible to deliver the package before the time limit. Not only will this ensure a satisfied customer, but it will also help you gain trust and more time in the long run.
Prepare a Communications Strategy
During the summer season, consumers will receive a lot of information from hundreds of websites. That’s why a good communication strategy will make the difference for your eCommerce to be chosen as one of the sites that shoppers will visit looking for products, comparing prices, delivery times, cost, and available payment methods.
It’s essential to think of a communication strategy in which we tell the customer details of what we are going to offer on our site and the benefits they will have if they buy in our eCommerce.
If you have a database of recurring and potential customers, this is the ideal opportunity to remind them about the store and the products we sell.
Plus, it’s advisable to have on the website a preview of what the discounts will be; this way, you’ll help buyers to compare and decide on their purchases.
Offer Different Payment Methods
The new tech improvements allow you to offer a wide range of payment methods. That’s why you should consider cash on delivery, showing customers that you are willing to adjust to their needs.
As for digital payment methods, you should offer the possibility of making credit or debit cards to e-Wallets and/or bank transactions.
Usually, the variations of this type of payment are handled by the same payment methods. In this case, eCommerce must know the existing possibilities and the benefits, advantages, and commissions these methods have and use the ones that best suit their needs and those of their customers.
Do Not Forget Customer Service
Having appropriate communication channels with the customer is vital. From a FAQ page with the recurring doubts of users on the website to an effective and easy-to-use contact method – those should be your priorities.
It’s recommendable to pay special attention to this before, during, and after, since the information customers want to consult can multiply. Answering these requirements will be the key to closing sales that would otherwise remain in the shopping cart.
It’s crucial to remember that an eventual high volume of sales will also increase the request for follow-up orders in the following days. This is why you should have an additional support team for the following days to offer an excellent post-checkout service to users.
Do you now feel ready to hit those eCommerce streets? If so, go ahead and use these 4 lifehacks to get your foot in the market.
Even if you end up using only one or two of them, you’ll quickly notice the shifts in your productivity and achievable goals. However, until then, it’s all up to you!