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it's an internet thing!
If you are experiencing any technical problems with your service and need support, you can call our technical support helpline on 01282 214 555.
Please note that the technical support helpline is only for technical problems.
Lines are open from 9.00am to 8pm, Monday to Friday and 10am to 6pm Saturday.
Email: firstname.lastname@example.org Response time within 5 days
Click below to speak to our live chat team Mon-Fri 9am-6pm. Response time approx 4 minutes
Click below to speak to our live chat team Mon-Fri 9am to 6pm. Response time approx 4 minutes
If you have any queries regarding your Supanet bill, please telephone:
01282 214 555 (local rate) Response time approx 14 minutes
Please note: This number is for customer service only and staff will not be able to answer technical or set-up questions.
Calls to this number are charged at local rate.
Email: email@example.com Response time within 7 days
Please address all enquiries to the relevant department below. We will get back in touch with you as soon as possible:
Hosting, connectivity and corporate sales: Please visit Supanet Business for information about our internet and e-business solutions.
Editorial and content
Editorial enquiries, or content partnerships:
Please email firstname.lastname@example.org
Sales and marketing
Advertising on the Supanet website:
Please contact the marketing team at email@example.com
You can contact the Supanet sales team by telephone by calling this freephone number:
0800 531 6567
Please note this is a sales line only. Agents will not be able to answer questions of a technical nature nor will they be able to handle billing enquiries.
My email isn't working..
If you are having trouble using Supanet's email, first check the settings appropriate
to your account.
If these are correct and email is not listed as being down, you will need to contact our technical support team at firstname.lastname@example.org.
Whom do I contact about advertising on the Supanet site?
For all commercial enquiries, please contact our marketing
team at email@example.com.
How do I supply content to the Supanet site?
We are always looking for new and interesting content partnerships that will
be of interest to Supanet users.
In the first instance, please forward details to the
editor at firstname.lastname@example.org.
I wish to cancel my Supanet account. What procedure do I need to follow?
If you wish to cancel any of your Supanet services, please call this number:
01282 214 555
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