If you are experiencing any technical problems with your service and need support, you can call our technical support helpline on 01282 214 555.

Please note that the technical support helpline is only for technical problems.

Lines are open from 9.00am to 8pm, Monday to Friday and 10am to 6pm Saturday.

Email: ts@supanet.net Response time within 5 days

Click below to speak to our live chat team Mon-Fri 9am-6pm. Response time approx 4 minutes

Click below to speak to our live chat team Mon-Fri 9am to 6pm. Response time approx 4 minutes

If you have any queries regarding your Supanet bill, please telephone:

01282 214 555 (local rate) Response time approx 14 minutes

Please note: This number is for customer service only and staff will not be able to answer technical or set-up questions.

Lines are open from 9.00am to 8pm, Monday to Friday and 10am to 6pm Saturday.

Calls to this number are charged at local rate.

Email: cs@supanet.net Response time within 7 days

Please address all enquiries to the relevant department below. We will get back in touch with you as soon as possible:

Corporate enquiries

Hosting, connectivity and corporate sales: Please visit Supanet Business for information about our internet and e-business solutions.

Editorial and content

Editorial enquiries, or content partnerships:

Please email editor@supanet.net

Sales and marketing

Advertising on the Supanet website:

Please contact the marketing team at marketing@supanet.net

You can contact the Supanet sales team by telephone by calling this freephone number:

0800 531 6567

Lines are open from 9.00am to 8pm, Monday to Friday and 10am to 6pm Saturday.

Please note this is a sales line only. Agents will not be able to answer questions of a technical nature nor will they be able to handle billing enquiries.

My email isn't working..

If you are having trouble using Supanet's email, first check the settings appropriate to your account.

If these are correct and email is not listed as being down, you will need to contact our technical support team at ts@supanet.net.

Whom do I contact about advertising on the Supanet site?

For all commercial enquiries, please contact our marketing team at marketing@supanet.net.

How do I supply content to the Supanet site?

We are always looking for new and interesting content partnerships that will be of interest to Supanet users.

In the first instance, please forward details to the editor at editor@supanet.net.

I wish to cancel my Supanet account. What procedure do I need to follow?

If you wish to cancel any of your Supanet services, please call this number:

01282 214 555

Lines are open from 9.00am to 8pm, Monday to Friday and 10am to 6pm Saturday.

STADYL Building,
Corner Them.
Dervis-Florinis Street,
CY-1065 Nicosia,
Cyprus