12:51 17 February 2013
Passengers who hoped for an idyllic four-day cruise finally saw land after crippled cruise ship Carnival Triumph finally docked in Alabama. It had been without power since Sunday when an engine room fire broke out. The ship was left drifting in the Gulf of Mexico for days.
On Wednesday evening, 4,229 passengers disembarked the ship. Some were seen in wheelchairs while others were pulling carry-on luggage.
One passenger, Brittany Ferguson, 24, said that the worst part of the ordeal was that they did not know how long they had to wait for until the ship docked in one report by The Telegraph.
On the other hand, Carnival chief executive Gerry Cahill apologised for what happened. He said: "We pride ourselves on providing our guests with a great vacation experience, and clearly we failed in this particular case."
It has been confirmed that passengers will be offered a full refund and discounts on any future cruises. In addition, they’ll each get additional £322 in compensation.
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