Lambeth Council Invests in the Cloud
Lambeth Council uses cloud-based technologies to transform the way it interacts with its citizens and employees.
18:05 29 October 2018
Lambeth Council has invested in cloud-based technologies to improve productivity and efficiency of its employees and increase customer satisfaction. Technologies such as Oracle Cloud, Skype and Microsoft Office 365, among others, allow its employees to work from home at least two days a week and make documents available to them wherever they are. The council claims that the investment provides at least £4.5million savings per year.
Hamant Bharadia, assistant director of strategic finance at Lambeth, said that the savings is being ploughed back into the service side so they can still deliver on citizen expectations for 24/7 operation.
He added that the council would continue to explore new technology to continuously provide residents with a range of options on how they interact with the council as well as deliver on employees needs so they are equipped to meet varying expectations.
One of the changes required to get from vision to reality was physical, with the council looking to consolidate the number of building it uses – from 14 buildings to just two. Those two buildings are the Civic Centre and Town Hall, which act as hubs for employees who have embraced agile working.