Medway Council Form Hacked
Medway Council enquiry form has been hacked.
10:15 14 July 2019
An online enquiry form, devised as part of Kent Channel Migration Project to encourage more residents to use technology, has been hacked allowing users to access and edit data, Medway Council has confirmed.
The launch of the project was previously held back due to “very clear flaws in usability and design.”
The issue was addressed as soon as Medway Council was alerted by technology news site The Register, it has been confirmed.
The council’s assistant director of transformation, Carrie McKenzie, said: “We would like to reassure residents this was an isolated issue with our enquiry forms, which involved web links being manipulated to gain access. The enquiry forms give residents the opportunity to provide their name and contact details for a member of staff to assist them with their enquiry – these forms do not request financial details.
“As soon as we became aware that a technical expert had gained access to some forms on our website, we immediately removed all potentially affected forms. We have also taken action to fully resolve the technical issue to avoid this happening again. We have provided the Information Commissioner’s Office with an initial report, and have steps in place to ensure all data is protected.”