Purple WiFi Launch New Platform
Purple WiFi launches a new platform designed to better understand its customer base.
10:25 18 January 2019
Purple WiFi, a provider of real-time analytics for venues and businesses, has just completed rewriting their existing platform to better understand its customer base.
Gavin Wheeldon, Purple CEO, said: “This isn’t just a simple update, or an improvement on the previous platform, we have built this new platform from the ground up.
“We’ve taken what we have learnt over the past six years and combined this with new ideas and new technology. It’s by far the biggest launch in our history and puts us miles ahead of the competition.”
The update enables customers to better understand the data they capture from their physical venue at a much more granular level.
Wheeldon, continues: “Our customers can now quickly identify patterns and trends in their data and use this data to personalise marketing communications and impact business decisions - something we know that, from our data set of over 80 million unique visits, helps businesses increase customer retention and drive spend.
“Our analytics capabilities really have evolved into a true enterprise-class solution, and this is something we are really proud of.”
The platform now has 5940 different views of data.
“The reporting functionalities are endless.
“If a customer wants to look at the total number of WiFi users at a specific venue, across a given timeframe, and filter those results by age range and login method, they can”, says Wheeldon.
“Analytics often creates as many questions as it answers, and the new platform will allow our customers to interrogate the data to answer those questions.”