Virgin Media Disruption
Virgin Media customers experience broadband issues.
23:08 24 March 2020
A day after UK’s major phone networks went down, services offered by Virgin Media were disrupted. Hundreds of the firm’s customers took to Down Detector, a website that tracks the status of websites, apps and online services, to post their complaints.
A spokesman for the company said that although voice services were affected, there was no national broadband outage.
"There are no widespread broadband issues on our network," the spokesperson said.
"We're aware of an intermittent issue affecting voice services for some of our mobile customers but this has no relation to our other services. WE're working to get this fixed as quickly as possible and apologise for any inconvenience."
Meanwhile, a representative for the company said: “We’re doing everything we can to minimise disruption as much as possible.”
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