10:26 10 August 2017
Many technological innovations have exciting features that can be used to compliment each other. Some of the great examples are Voice over Internet Protocol (VoIP) and Virtual Reality (VR). When combined, they can help improve businesses and personal use everywhere.
VoIP is an innovative technology that allows users to make telephone calls over a reliable Internet connection. It relates to the terms of IP and Internet telephony and is currently being used by thousands of businesses worldwide in addressing their internal and external communication needs. The technology is being used in Skype, Facebook messenger, WeChat, WhatsApp, and Viber, among many others. Many mobile operators are also using it instead of analog signal for voice as it is more cost-effective.
Businesses who look for solutions on how to make audio more interactive can benefit from VR. Anyone with a smartphone can use a VR headset to enter virtual worlds anytime, anywhere. And this creates a huge opportunity for businesses that are looking for ways to change the way they interact with their employees and customers.
It is expected that as the interest with VoIP and VR grows, new applications will be introduced. Currently, businesses are beginning to roll out new communication that takes advantage of packet-based communications that include multimedia conferencing, video, presence management, IP-enabled call centres and e-commerce applications.
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