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3 Reasons Why you Should Consider Replacing Multiple Comms Products with a Single UC Package
At its heart, a unified communications (UC) system sounds pretty simple
18:56 25 May 2021
It’s a telecoms system that combines various means of corporate communication, including email, instant messaging (IM) and videoconferencing – allowing workers to use and switch between any of these from one interface.
However, it might only be once you have implemented a UC system in your own business, and left your employees to accustom themselves with this new tech, that you start noticing all of the practical benefits it offers. Here are three of the biggest reasons for you to take up a UC package from a telecoms provider.
UC can boost productivity in various ways
For a start, as your business would channel various communications through just one platform, your workers would not have to keep switching between different applications and user accounts. Whether a member of your team seeks to email, message or video chat, this functionality is at their fingertips.
Secondly, this interface would be accessible through various devices – from office-based workstations to laptop computers and even smartphones.
When a UC system is used with collaborative tools, like those for sharing files and co-authoring documents, the system is known as “unified communications and collaboration (UCC)”, TechRadar explains.
Adopting UCC would bode well for productivity, as it would see “conversations and meetings integrate seamlessly with live documents and shared files, meaning no more lost instructions or decisions.”
In streamlining your telecoms system, you can cut its costs
One simple reason why is that, by unifying your corporate communications into one platform, you can more easily avoid technical issues that would arise from complex interactions between different pieces of software. However, UC can also save your firm money in less direct ways.
For example, with higher-end UC platforms that include HD videoconferencing, you would be able to replace more in-person meetings with virtual ones – and, as a result, reduce your workforce’s travel costs and associated expenses, as explained on the TechTarget website.
You should also consider how, with a UC system like Gamma’s Horizon Collaborate, you could upscale or downscale your telecoms infrastructure to suit your corporate needs. This scalability would enable you to use – and thus pay for – only as much of this infrastructure as you need.
Implementing UC can strengthen your corporate IT’s security
This is largely because your IT system would consist of fewer “seams” that risk “tearing”, to use a suitable metaphor. In implementing a UC system, you would be natively integrating multiple applications into one unified platform, thereby preventing the platform from having to authenticate each incidence of usage.
With a UC system in place, it would also be easier for your IT team to standardise security policies for multiple communications applications in use by your company. You can even strip much of the usual complexity out of installing security patches for software in use by your company, as each of your UC-integrated applications would use the same protocols and parameters.
It all adds up to a productivity-boosting, secure and cost-effective corporate communication solution: a UC solution.