8 Tech Tools for Restaurants
As a restaurant owner or manager, a critical decision is what technology to use to streamline and improve your operations.
15:06 05 April 2022
As a restaurant owner or manager, a critical decision is what technology to use to streamline and improve your operations. Below, you'll learn about some of the different types of technology available, including a POS system and their benefits.
1. Point-of-Sale (POS) systems
A POS system is a must-have for any restaurant. The central nervous system runs your entire operation, from taking orders and payments to tracking inventory and customers. The system you choose will depend on the size and needs of your restaurant.
For example, a small cafe might only need a basic system that can handle a few orders at a time, while a large restaurant might need a more robust system that takes dozens of orders simultaneously. Choosing a system that can handle multiple functions saves you time and money in the long run.
2. Inventory management systems
An inventory management system helps you keep track of the food and supplies you have at hand to avoid running out of popular items. It can also track food costs to prevent overspending on ingredients. Align the system with your POS system for a streamlined experience.
3. Customer relationship management (CRM) systems
A CRM system tracks your customers' contact information and purchase history. This information enables you to offer customized deals and promotions, which increase customer loyalty. It can also help you identify your best customers to give them VIP treatment. A CRM system enables you to understand clients and prospects to serve them better.
4. Kitchen display systems (KDS)
A KDS helps your kitchen staff see orders as they come in to prepare them more quickly and accurately. This system is beneficial during busy times, such as lunch and dinner rushes. A KDS can be integrated with your POS system for a seamless experience.
5. Tablet menu systems
Tablet menu systems are popular in restaurants because they save space and reduce costs. They also offer a more interactive dining experience for your customers. With a tablet menu system, you can easily change your menu items and pricing, so you're always up-to-date.
6. Accounting software
Restaurant accounting software helps you track your revenue and expenses to stay on top of your finances. This software can also help you manage payroll and tips and create reports that improve your business.
7. Self-service kiosks
Self-service kiosks offer customers a quick and convenient way to order their food. Kiosks also reduce your labor costs since you won't need as many employees to take orders. They can also help you upsell customers by offering additional items, such as sides and desserts.
8. Online ordering systems
An online ordering system allows customers to place orders directly on your website or mobile app. This system is convenient for customers and helps you boost sales. It's also a great way to collect customer information for marketing purposes in the future.
Now that you know some of the different types of technology available for restaurants, you can start narrowing down your options to find the right fit for your business. Consider your budget, needs, and goals to choose the right technology for your restaurant.