Business VoIP

Important considerations for Business VoIP

10:01 01 August 2017

If you’re running a company with more than 100 employees and currently looking for a hosted VoIP phone system, there are a few things that you need to keep in mind in order to make a well-informed decision. It is important to know from the get-go that most hosted VoIP solutions, even those offered by huge VoIP companies, are designed for micro-size enterprises. If you want a system that will fit your need, you will have to find a provider that caters to larger companies. In doing so, you will need to ensure that the following features can be made available to you:

 

·       Customisable user templates – For a company with more than 100 users, it makes business sense to get a VoIP system that allows you to automatically enable or disable certain features depending on the needs of your individual employees.

 

·       Professional installation, training and support – Enterprise-grade hosted VoIP providers offer professional, on-site installation and support as well as training to their clients.

 

·       Custom software integration – An enterprise-grade hosted VoIP provider understands that there’s no one-size-fits-all solution and has what it takes to build-out any type of software integration you require.

 

·       Dedicated circuits – A hosted VoIP provider must be able to offer a dedicated VoIP circuit to your location to guarantee landline call quality 100per cent of the time.