How trustworthy VoIP is for your business?
VoIP has become an essential part of all types of businesses.
17:45 17 July 2019
Its penetration in today’s business world is so deep that imagining a day without it at work is a horrible thing. More than 79% of American businesses use VoIP at present.
Though there are numerous ways via which VoIP phone number benefits a business, we can’t turn a blind eye towards certain downtime associated with it. After all, it’s a technology only. As it works over an internet connection, chances of technical failure, data theft, and cyber attacks always exist.
In that case, when tons of business deals are happening just because of VoIP, the legit question raises here is:
How trustworthy is it?
Can we rely upon it blindly?
Well, we will try to figure it out here.
Is VoIP reliable as a technology?
The key functional technology that drives the business phone number is Voice Over Internet Protocol. In this technology, you use a router to send voice packets to your service providers. These service providers later route the voice packets to your desired destination.
These service providers are highly reliable and do speedy packet delivery. In case when you are offline, your service providers and your voice packets will get routed to the down-locations to transmit the signals.
Plus, VoIP protocol in now very much mature as it comes with strict security standards and leaves no scope for downtime. So, you can easily trust VoIP technology when it comes to functionality.
How reliable VoIP is as a low-cost communication mean?
Well, it is highly reliable in this section. As VoIP driven business phone number can do voice and data communication run over a single network, it reduces infrastructure by manifolds. This type of dual functionality helps a business to take their conversation along with them as they move between cellular service and Wi-Fi network.
Unlike traditional PSTN, establishing VoIP extensions are cost effective. Additionally, they don’t require any added hardware or software. They can work on your usual commodity hardware and any of data-driven devices such as laptop, PC, mobile phones, and tablets.
When you are using traditional PSTN system, you need to spend a lot on maintenance as well. VoIP demands nothing. As there is no specialized hardware and software to look after, you pay nothing on support. On the other hand, you spend a lot on maintenance when you have traditional PSTN phone system.
Other than this, there are international phone numbers as well that allows a user to make international calls at a reduced cost. You can call to any part of the world without paying massive bills.
How is reliable VoIP in terms of voice quality?
Yes, it is a fact that VoIP was struggling hard to render an excellent voice call as traditional copper-wire based PSTN does. However, the constant improvement helps it achieve an upper hand in this sector as well.
How reliable is VoIP in service implementation?
Service implementation of traditional PSTN is a little daunting. You need to procure tons of hardware to build a communication channel within an organization. This is not the case with VoIP-based business phone number. They are ready-to-use without being asked for any specialized hardware.
Also, VoIP based international phone number is an excellent choice for you if your aim is global expansion.
How reliable is VoIP in terms of data security and data loss?
Well, we must admit that this is one area where VoIP is less dependable than traditional PSTN. As VoIP phone number works over an internet connection, there are always some chances of data theft and cyber attack no matter how hard you try. However, many VoIP service providers have started taking the help of high-end cybersecurity system to combat this issue and have succeeded as well. PSTN abolish this possibility by all means.
On the same note, be ready to bear some data loss with VoIP phone number. What happens, in this case, is VoIP comes with specific data transfer capacity. In case your voice packets exceed those limits then latency, jitter and packet loss is prevalent. However, the QoS (Quality of Service) mechanisms help VoIP to deal with this issue in numerous ways. When your voice packets exceed the packet limit, QoS will transmit them immediately to any of the other queued bulk traffic associated with the same link and reduce the data loss. PSTN comes with unlimited data transfer capacity.
VoIP is one technology that comes with many benefits and few drawbacks and can be trusted blindly. However, the key here is to choose the right VoIP service provider. So, choose it wisely and enjoy hassle-free communication.