Many businesses are now transitioning from Public Switch Telephone Networks (PSTN) to SIP Trunks
20:43 09 August 2017
an innovative technology that offers a more modern, cost-effective, more flexible and time-efficient communication solutions.
SIP Trunks serves as an intermediary between a business’ phone systems and an Internet Telephone Service Provider (ITSP). In a nutshell, a SIP trunk acts as a virtual connection between an organisation and an ITSP either through lines that link SIP trunks to other IP traffic or through the Internet via a Virtual Private Network (VPN).
SIP Trunking eases the flow of communications between businesses and their customers. It also helps cut the cost of calling clients from across the globe. In the US, an international call costs about $4/minute. With SIP trunks, calls to USA, Canada and Europe would only cost $1.9/minute. On top of cost-savings, SIP trunking also offers a host of features including caller ID, call forwarding and voicemail by email, among many others. It also offers disaster recovery program that aids in the reduction of downtime and assures delivery of quality customer service to clients.