Track Posting In China
Sending parcels is always meant to be simple and secure with us.
16:54 18 March 2021
You have the possibility to follow at any time the shipment of your parcel in China and internationally. Also you can track package at any time.
How to track your parcel shipment?
Our expertise also means being able to monitor the shipment of your package in real-time to each destination in France and internationally. Thanks to our parcel tracking and tracking system, you can know the different stages of delivery of your documents and goods.
This free service is available online through the above module. All you have to do is enter the parcel number to directly access all the information.
Absent during delivery? Discover the Predict service
Have you received a message informing you of the delivery of a package with the possibility of rescheduling a delivery?
With our Predict service, the recipient can choose between delivery on another date, to a local point, to a safe place or to his neighbor. To find out more, see the page dedicated to the Predict service, which details the different parcel reprogramming methods.
Need help tracking your package?
Consult the Questions / Answers or use our various useful guides to accompany you.
You also have the option of using Léonard, our chatbot assistant who can answer all your questions regarding parcel tracking and the location of your parcels. Try Léonard by clicking at the bottom right on Need help?
Track your shipments by waybill number by skipping a line per package or using your internal reference adding to it the destination department for national shipments. Respect the upper and lower case letters of the reference entered when creating the shipment. The transport voucher is 16 digits nationally and 9 digits internationally.
Help with tracking your package (international shipments)
Our Customer Service is there to answer all your questions relating to the tracking of your package. He is also able to explain to you any routing status for which you are in doubt. To try to save you time, here are some frequently asked questions related to parcel tracking. This should get you a quick response.
- Why is my package not showing when I enter my shipping number?
- Why is my shipping number associated with shipments that are not mine?
- The Parcel Tracking tool tells me that I have missed my delivery. Can I reprogram it?
- How do I get Proof of Delivery after my shipment has been delivered?