Tools For Better Business Collaboration
It's all about ensuring your team can collaborate effectively in the modern world. These online tools will help your business do just that.
12:41 14 July 2020
The world is getting smaller and business teams can be spread out across the globe in a modern company. In order to be truly competitive, it's important to ensure that your team – no matter where they are – can collaborate effectively. If you can promote a culture of strong collaboration, you can turn your business into the best it can be.
In today's current climate, with the COVID-19 pandemic impacting the way we used to work, having the right collaboration tools is even more important. You can now trust that even if employees are used to being in the office and working together, they can still get the job done. The good news is, there are numerous online tools that can assist with this.
Your starting point for a team that can work remotely from anywhere in the world should be communication. As long as people know what others on the team are doing, they can work effectively. A solution like Slack allows you to have each team member in one virtual room. They can all talk to each other individually, in groups and across the whole company. The software is a real-time chat program that also integrates with the likes of Google Drive so you can do more than just chat.
- Google Suite
The Google Suite of apps is a powerhouse platform that allows you to create and store content in one place that is available to ever member of your team. Use Docs, Slides and Sheets online in place of software like Microsoft Office. These apps can all be accessed at the same time and worked on at the same time. You never have to worry about someone overwriting your changes to a spreadsheet because you were both working locally on a version and they saved their version to the cloud after you. Everything is stored in Drive, which is just like the local explorer on your computer, but in the cloud.
Now that you have communication and information management sorted, it's time to focus on project management. Quire is a dynamic to-do list that allows team members to track what they're working on and stay on top of deadlines. They can also assign tasks to themselves and colleagues so that projects continuously move forward after each step in the process is completed. You can break down your view into just your tasks or look at an overall project to see where the team is in the process. Quire is as cutting edge as online pokies, and just as easy to use.
Dealing with customers can now also be a collaborative effort within your company. A program like Acquire allows you to bring all of your streams for customer support into one place. You can make use of email, live chat, voice and video calls, chat bots and more – and deal with all of these conversations from the same dashboard. What's more, each team member will have access to the platform so no customer support conversation will get ignored if the original person dealing with it is off sick or leaves the company.